Keter are an innovative, leading manufacturer of garden and lifestyle products for use in and around your home. Trading for over 70 years, Keter have a wealth of experience in designing using inventive technologies and crafting with sustainable materials to produce the highest-quality products that will enhance your space and last for years to come.
Below you can learn more about the type of warranty offered by Keter and the warranty periods included with each range of products or individual product:
Please note: all of the warranty information on this page has been supplied by Keter and is accurate at the time of writing on 10th January 2022. Any warranty enquiries or claims should be made with Keter direct. Click here to contact Keter.
Generally, the warranty length and terms are covered in the back of the assembly guides which are included with each Keter product. However, if you don’t have access to this information, you will find the warranty lengths below:
All Keter Garden Furniture is provided with a 3 Year Keter Warranty which does not include the cushions.
All Keter Garden, Lifestyle & Outdoor Cabinet products are provided with a 2 Year Keter Warranty.
Once you have purchased and received your Keter products, you can register your warranty by clicking the button below which will take you to a dedicated warranty page on the Keter website. Simply follow fill in the required details on the form and you should then receive confirmation of your warranty activation.
Your Keter shed (“the Product”) was manufactured from high-quality, recyclable materials under rigorous control and supervision.
Should a problem occur with the Product, please address your claim to Keter customer service on our website (www.keter.com) or by phone.
This warranty covers product failure resulting from defects in manufacturing or materials for a period of 10 years from the date of original retail purchase. (The term “defects” is defined as imperfections that impair the use of the Product).
This warranty does not cover defects resulting from normal wear and tear, including, but not limited to, scuffing, scratches or fractures caused during use, discoloration or fading, rusting, unreasonable use, abuse, negligence, alterations, painting, moving, transporting or relocating the Product, “acts of Nature,” including, but not limited to, hail, any type of storm, flood and fire, and consequential or incidental damages.
Assembly and handling not in accordance with the recommendations, guidelines and restrictions as described in the Product’s user manual, and usage for commercial or public applications, will void this warranty.
Keter is not responsible for any damage incurred by third parties or damage to or loss of objects inside or near the shed.
Upon submitting proof of purchase and evidence of the claimed product failure, and subject to reporting the failure in a timely manner, Keter, at its sole discretion, will replace defective parts of the Product, or refund you a prorated portion of the purchase price on a straight line depreciated basis, the value will depreciate 10% each year and remain at 10% for the length of the warranty.
Knowing each Keter product is designed and manufactured to the highest standards with lengthy warranty periods, why not browse our collection of Keter products and buy yourself a shed, storage box or garden furniture set? You can browse our Keter ranges by clicking below: